Refund Policy

Date Last Updated: July 9th, 2022

Please read the Refund Policy (“Terms”, “Refund Policy”) carefully before using or buying any product or service (the “Service”) at https://abstraktmusiclab.com website (the “Website”) operated by Abstrakt Music Lab (“us”, “we”, or “our”) to any customer (“Client”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors who purchase any product or service at https://abstraktmusiclab.com directly, at Buy Me A Coffee or at any other storefront directly linked from this website.

By buying products of the Service, you agree to be bound by these Terms, to the Terms and Conditions of the Service and to the Privacy Policy of the Service. If you disagree with any part of this Refund Policy, please DO NOT engage in any purchases at the Service or at our partners which are directly linked in our Website.

We care about data privacy and security. Please review our Privacy Policy. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.

Digital Downloads (Preset Packs & Sample Packs)

All downloadable products purchased from Abstrakt Music Lab’s website directly, from our storefront at Buy Me A Coffee or from any other storefront directly linked from this website are non-refundable. Once you have opted in to buy the product you are in effect purchasing a license to use the content in your music without paying royalties to the owner, which therefore cannot be refunded. 

We suggest customers back up sounds/packs to an alternate hard-drive to protect against loss of purchase. In the event of data loss, please contact us with your original order details. 

If you are having any other issues with your downloads, please contact us with your order details.

1 on 1 Lessons

If there is a scheduling conflict or technical issue that prevents the lesson from being completed, we will offer a full refund. However, we will not offer a refund in the event the Customer does not show up to the lesson. 

Please, contact us if you need to cancel or reschedule your Lesson.

Mixing & Mastering Service

If there is a scheduling conflict or technical issue that prevents the Mixing & Mastering Service from being completed, we will offer a full refund. However, we will not offer a refund in the event the Mixing & Mastering Service is delivered and the Client does not answer in the period of 14 days past delivery.

Delivery will happen via email.

Please, contact us if you need to cancel or reschedule your Mixing & Mastering Service.

Fix Your Project Service

If there is a scheduling conflict or technical issue that prevents the Fix Your Project Service from being completed, we will offer a full refund. However, we will not offer a refund in the event the Fix Your Project Service is delivered and the Client does not answer in the period of 14 days past delivery. 

Delivery will happen via email.

Please, contact us if you need to cancel or reschedule your Fix Your Project Service.

Contact Us

If you have any questions about these Terms, please contact us.

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