Refund Policy

Date Published: December 3rd, 2020

Please read the Refund Policy (“Terms”, “Refund Policy”) carefully before using or buying any product or service (the “Service”) at https://abstraktmusiclab.com website (the “Website”) operated by Abstrakt Music Lab (“us”, “we”, or “our”) to any customer (“Client”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors who purchase any product or service at https://abstraktmusiclab.com directly or through our storefront at Payhip.

By buying products of the Service, you agree to be bound by these Terms, to the Terms and Conditions of the Service and to the Privacy Policy of the Service. If you disagree with any part of this Refund Policy, then don’t make any purchases at the Service.

We care about data privacy and security. Please review our Privacy Policy. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.

Sound/Sample packs

Due to the nature of digital downloads, we cannot issue refunds on sample packs or presets packs offered at the Website directly or through our storefront at Payhip . 

We suggest customers back up sounds/packs to an alternate hard-drive to protect against loss of purchase. In the event of data loss, please contact us with your original order details. 

If you are having any other issues with your downloads, please contact us with your order details.

1 on 1 Lessons

If there is a scheduling conflict or technical issue that prevents the lesson from being completed, we will offer a full refund. However, we will not offer a refund in the event the Customer does not show up to the lesson. 

Please, contact us if you need to cancel or reschedule your Lesson.

Mixing & Mastering Service

If there is a scheduling conflict or technical issue that prevents the Mixing & Mastering Service from being completed, we will offer a full refund. However, we will not offer a refund in the event the Mixing & Mastering Service is delivered and the Client does not answer in the period of 14 days past delivery.

Please, contact us if you need to cancel or reschedule your Mixing & Mastering Service.

Fix Your Project Service

If there is a scheduling conflict or technical issue that prevents the Fix Your Project Service from being completed, we will offer a full refund. However, we will not offer a refund in the event the Fix Your Project Service is delivered and the Client does not answer in the period of 14 days past delivery. 

Please, contact us if you need to cancel or reschedule your Fix Your Project Service.

Contact Us

If you have any questions about these Terms, please contact us.

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